fbpx

About Us

The Best Firewood For Indoor Burning

Wood Depot Promise

Wood Depot is Calgary’s choice for premium firewood. All of our firewood comes on pallets wrapped in netting to ensure a clean and dry product upon delivery. Our process makes your firewood delivery the most convenient and high quality that it can be.

New Beginnings & A Bright Future

Wood Depot has been serving Calgary and Surrounding areas for nearly 15 years. In 2024, the company has been purchased and brought under new management with a continued commitment to quality and excellence. The nature of the business will continue to be the same. The business has been purchased by Timber Ridge Firewood LTD. and will deliver an ultra-premium option for all existing products and firewood options. The quality specifications and delivery experience for Wood Depot will be one step higher than anything ever delivered before. For all of our Wood Depot clients they will now have access to a wider variety of wood and accessory wood products. The business will continue to serve residential clients, businesses, and retailers as it always has. Thank you for the many years of supporting Wood Depot and we are excited to carry forward the new legacy and development of the business.

Our Firewood

1/2 cord birch firewood
Birch Firewood Bags
Apple Cooking Logs
1/2 cord birch firewood

Our Commitment To Excellence

Sustainability

Quality

Customer Experience

Ethical Business

Reliability

Wood Depot Sustainability Statement

At Wood Depot, we believe that providing premium firewood must go hand in hand with preserving our natural environment. As a leader in the firewood industry, we are committed to operating responsibly and sustainably to ensure that our products not only deliver an unbeatable firewood experience but also contribute to the long-term health and vitality of our forests.

Ethical Forestry Practices
Our firewood is sourced through ethical forestry practices that prioritize ecological balance and forest regeneration. We work closely with forestery partners and adhere to strict guidelines for selective harvesting, ensuring that the wood we use is obtained in a way that protects wildlife habitats, maintains biodiversity, and prevents over-harvesting. By focusing on sustainable forestry management, we minimize our impact on the environment and ensure that forests continue to thrive for future generations.

Long-Term Environmental Stewardship
Sustainability is at the heart of everything we do. We recognize that the firewood industry plays a significant role in the relationship between people and nature, and we take that responsibility seriously.

At Wood Depot, we’re not just selling firewood—we’re cultivating a sustainable future where quality and responsibility coexist. By choosing our firewood, you’re not only enjoying a premium product but also supporting a company that values the preservation and renewal of our precious natural resources.

Together, we can build a better, more sustainable tomorrow.

Wood Depot Quality Commitment Statement

Excellence is not just a goal—it’s the foundation of everything we do. 

Premium Sourcing:
We start with the highest-quality wood by selecting only the best species and logs. Our team of experts ensure wood meets our criteria for density, moisture content, and overall quality.

Expert Seasoning:
Proper seasoning is crucial to achieving optimal firewood performance. Our wood undergoes a meticulous drying process to achieve the perfect moisture balance.

Precision Processing:
Our processing methods are designed to enhance the quality of our firewood. We employ advanced cutting, splitting, and sizing techniques to produce uniform pieces that are easy to handle and burn consistently.

Thorough Quality Control:
Each batch of firewood undergoes inspection to ensure it meets our high standards. 

Clean and Convenient Packaging:
Each bundle or pallet is carefully packaged to prevent contamination and ensure convenience for our customers. Our packaging not only protects the firewood but also makes it easy to store and handle.

At Wood Depot, quality is not just a promise—it’s our standard. We are dedicated to providing firewood that exceeds your expectations and delivers a premium experience from start to finish.

Wood Depot Customer Service Commitment Statement

Exceptional customer service is non-negotiable. We understand that choosing the right firewood is not just a purchase—it’s an experience that should be seamless, satisfying, and tailored to your needs. Our commitment to delivering outstanding service and a superior customer experience is reflected in every interaction and every product we offer.

Personalized Assistance:
We believe in providing personalized service to ensure that you find the perfect firewood for your specific needs. Our knowledgeable team is here to offer expert advice, answer your questions, and guide you through the selection process. 

Responsive Support:
Your satisfaction is our top priority, and we are committed to being responsive and accessible. Our team will address any concerns or inquiries to ensure that your experience with Wood Depot is smooth and hassle-free.

Customer Feedback:
We value your feedback and view it as an essential part of our continuous improvement process. We actively seek your input to understand your needs and preferences better. 

Transparent Communication:
We keep you informed every step of the way, from the moment you place your order to the delivery of your firewood. Our team is always available to provide updates, answer questions, and ensure that you are fully informed throughout the process.

Wood Depot Ethical Business Statement

At Wood Depot, ethical practices are part of our business philosophy. We are dedicated to conducting our operations with integrity, transparency, and respect for our community and environment. Our commitment to ethical principles guides every decision we make and ensures that our actions align with our values and responsibilities.

Responsible Sourcing & Environmental Stewardship
We are committed to ethical sourcing practices, ensuring that all our firewood is obtained from reputable and sustainable sources. Our dedication to environmental stewardship drives us to minimize our ecological footprint.

Fair Labor Practices:
We believe in treating our employees, partners, and suppliers with fairness and respect. We uphold high standards of labor practices, ensuring safe and equitable working conditions for everyone involved in our operations. Our ethical approach to labor practices fosters a positive work environment and supports the well-being of our team and partners.

Community Engagement:
We are dedicated to making a positive impact on the communities we serve. Our business practices include supporting local initiatives, engaging in charitable activities, and fostering relationships with community organizations. By contributing to the well-being of our communities, we aim to create a positive and lasting legacy.

Wood Depot Consistency and Reliability Statement

At Wood Depot, consistency and reliability are cornerstones of our commitment to excellence. We understand that our customers rely on us to deliver high-quality firewood and exceptional service every time. Our dedication to maintaining the highest standards ensures that you can count on us for a dependable and consistent experience from start to finish.

Consistent Quality:
We take pride in our ability to deliver firewood of consistently high quality. Our rigorous quality control processes, from sourcing and seasoning to processing and packaging, ensure that every piece of firewood meets our stringent standards. 

Reliable Supply Chain:
Our robust supply chain is designed to ensure that we can consistently meet demand and deliver our products on time. Our commitment to reliability means you can count on us to fulfill your orders as promised.

Timely Delivery:
We understand the importance of timely delivery for our customers. Our efficient logistics and delivery systems are designed to ensure that your firewood arrives when you need it, in the condition you expect. We coordinate closely with our delivery team to adhere to scheduled timelines and provide a reliable service that you can depend on.

Long-Term Trust:
Building long-term trust with our customers is a fundamental goal. By consistently delivering high-quality firewood and reliable service, we aim to earn and retain your trust. Our dedication to maintaining our standards ensures that you can rely on Wood Depot for all your firewood needs, now and in the future.

Ready to Experience Wood Depot Firewood?

0
    0
    Your Cart
    Your cart is emptyReturn to Shop